All orders are processed and dispatched within 1-3 business days using Australia Post, once your order has shipped you will receive an email with tracking details. Due to the way that our orders are dispatched to our warehouse, once your order has been placed we are unable to make any changes to the contents or delivery details.
Due to the weight and dimensions of some of the items in our store (particularly Tooshies bulk items), your order may come as multiple packages. In theory these should be delivered at the same time by Australia Post, but occasionally they will come in multiple deliveries. If you receive only part of your order please check the tracking details as this will usually indicate if there are multiple packages associated with your order.
The majority of deliveries are received within 5 business days. If you have not received your order within 10 business days or there is problem with your order please contact us at email@example.com.
We offer free shipping for all orders over $40. All other orders, of lesser value, will attract a shipping fee of $6.95.
We currently only ship within Australia.